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Hotel Receptionist

The Martello Hotel is currently recruiting for an experienced full time Hotel Receptionist to join the busy front office team.

While the successful candidate will be provided with on the job training when they start in this position, it is essential that they have previous experience as a Hotel Receptionist and they must also be familiar with the operations of a front office system. The successful candidate will excel in a multi tasking environment, have the ability to communicate fluently in English and will demonstrate excellent customer care skills.

Requirements:

 - Must have previous hotel reception experience minimum of one year
 - Previous experience working with a Front Office System, ideally Hotsoft.
 - To take all reservations and ensure that all changes are updated in the hotel system accordingly.
 - Candidate must be highly organised and efficient
 - Excellent Communication Skills
 - Excellent personal presentation, phone manner and customer service skills required
 - Attention to detail
 - To deal with any customer complaints in a professional manner and to notify management of these.
 - Working knowledge of the Internet, Excel and Word
 - Handle all guest enquiries and complaints in a professional manner
 - Ability to anticipate guest needs
 - Friendly Personality
 - To be responsible for the smooth running of the front office desk during your shift

The nature of our industry means that this role will include a variety of shift & weekend work.

If you are interested in applying for this position, please forward your CV and cover letter to hr@themartello.ie

 

Waiting Staff
We are currently seeking full time experienced waiting staff to join our busy team.

Ideal candidates will:

  • Have minimum of 1 years waiting experience
  • Ability to use own initiative
  • Friendly outgoing personality
  • Flexible regarding working hours
  • Fluent English is essential and relevant work visa

A core value at The Martello is “to provide the highest standard of customer service in all our departments with the most talented people”

Suitable candidates should email a CV to Ciara at hr@themartello.ie



We do frequently recruit in the area of

-       Bar Staff

-       Reception Staff

-       Floor Staff

-       Hotel Department Managers & supervisors

-       Administration & Marketing

-       Kitchen Staff

 

If you think you are a suitable candidate please send your CV to

hr@themartello.ie

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